07c77 Privacy Policy — How We Protect Your Personal Data

This Privacy Policy describes how 07c77 ("we", "us", "our", "the Platform") collects, uses, stores, shares, and protects personal data relating to players and visitors ("you", "your") who access or use the 07c77 website at 07c77.io and all related services.

07c77 is committed to handling personal data with transparency, integrity, and respect for your privacy. This Policy is designed to give you a clear and complete picture of our data practices so that you can make informed decisions about sharing your information with us.

This Policy should be read alongside the 07c77 Terms & Conditions and Responsible Gaming Policy, both of which are available on the Platform and are incorporated herein by reference. In the event of any conflict between this Policy and those documents on the specific subject of personal data, this Privacy Policy will prevail.

This Policy covers data collected via: direct registration and account forms; payment and deposit processes; gameplay and platform interactions; customer support communications; and automated technologies such as cookies and server logs.

07c77 collects personal data in two primary ways: information you provide directly, and information collected automatically through your use of the Platform.

Data you provide directly:

• Registration data: Full legal name, date of birth, residential address (including city — e.g., Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal), email address, and mobile phone number.
• Identity verification (KYC) documents: Government-issued photo ID (National Identity Card, passport, or driving licence), proof of address, and — where required — source-of-funds documentation.
• Payment information: Mobile wallet account identifiers (bKash, Nagad, Rocket, Upay) and card details (Visa, Mastercard) used for deposits and withdrawals. Full card numbers and wallet PINs are never stored on 07c77 servers.
• Support communications: The content of any messages, emails, or live chat conversations you initiate with the 07c77 support team.
• Responsible gaming inputs: Deposit limits, loss limits, session time limits, cooling-off requests, and self-exclusion applications that you submit through the Platform.

Data collected automatically:

• Device and technical data: IP address, browser type and version, operating system, device type, screen resolution, and time zone setting.
• Usage and gameplay data: Pages visited, features accessed, games played, wagers placed, session duration, click paths, and in-platform navigation patterns.
• Cookie and tracking data: Session identifiers, preference settings, analytics data, and fraud-detection signals. See Section 7 for full details on cookies.
• Transaction logs: Records of all deposits, withdrawals, bonus claims, and bet settlements associated with your account, including timestamps and amounts in Bangladeshi Taka (৳).

07c77 uses the personal data it collects for the following specific purposes:

07c77 will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent or establishing a separate lawful basis for processing.

07c77 processes your personal data under the following legal bases, depending on the specific purpose:

• Contractual necessity: Processing required to enter into and perform the agreement between you and 07c77, including account creation, payment processing, and bet settlement.
• Legal obligation: Processing required to comply with applicable laws, regulations, and regulatory guidance, including anti-money-laundering (AML) checks, know-your-customer (KYC) verification, and record-keeping obligations.
• Legitimate interests: Processing conducted for 07c77's legitimate business interests where those interests are not overridden by your privacy rights — for example, fraud prevention, platform security, responsible gaming monitoring, and internal analytics used to improve the Platform.
• Consent: Processing carried out on the basis of your freely given, specific, informed, and unambiguous consent — for example, sending you promotional email communications about bonuses and new games. You may withdraw consent at any time by contacting support or adjusting your communication preferences in your account settings.

07c77 does not sell, rent, or trade your personal data. We share personal data with third parties only in the following limited circumstances:

• Payment processors: Mobile wallet operators (bKash, Nagad, Rocket, Upay) and card networks (Visa, Mastercard) receive the minimum data necessary to process your deposit or withdrawal transactions. These providers operate under their own privacy policies and security standards.
• Identity verification providers: Third-party KYC service providers may process your identity documents on behalf of 07c77 for the purpose of age and identity verification. They operate under strict data processing agreements and are not permitted to use your data for any independent purpose.
• Game studios and content providers: When you play games provided by studios such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Ezugi, or Spribe, technical session data (not your personal identity data) is exchanged with those providers to enable the game to function correctly.
• Fraud prevention and security services: Anonymised or pseudonymised device and behavioural data may be shared with third-party fraud-detection platforms to protect the Platform and its players.
• Legal and regulatory authorities: 07c77 will disclose personal data to competent authorities where required to do so by applicable law, court order, or regulatory direction. We will endeavour to notify you of such disclosure where legally permitted to do so.
• Business transfers: In the event that 07c77 undergoes a business reorganisation, merger, or acquisition, your personal data may be transferred to a successor entity. You will be notified of any such transfer and your rights will be preserved.

All third parties who process personal data on behalf of 07c77 are required to maintain appropriate technical and organisational security measures and to process data only in accordance with 07c77's documented instructions.

07c77 takes the security of payment data with particular seriousness. The following measures are applied to all payment-related data processed on the Platform:

• All payment transactions are conducted over encrypted HTTPS connections using 256-bit SSL/TLS.
• Full payment card numbers (PANs) are never stored on 07c77's servers. Card tokenisation is used where card payments are accepted, with tokens held by the payment gateway only.
• Mobile wallet identifiers (bKash, Nagad, Rocket, Upay account numbers) are stored in encrypted form and are accessible only to authorised personnel with a documented need to process withdrawals.
• Transaction records — including amounts in Bangladeshi Taka (৳), timestamps, and payment method identifiers — are retained in encrypted logs for a minimum of five years in compliance with financial record-keeping requirements.
• Suspicious transactions are flagged automatically by 07c77's internal monitoring systems. Where a transaction is flagged, it may be held pending manual review. You will be notified via your registered contact details if action is required on your part.

In the event of a data security incident that affects your payment data, 07c77 will notify you at the earliest practicable opportunity using your registered email address and will take all reasonable steps to contain and remediate the incident.

07c77 uses cookies and similar tracking technologies to operate and improve the Platform. The following categories of cookies are used:

• Strictly necessary cookies: These cookies are essential for the Platform to function. They manage your login session, maintain your account state across pages, and enable the secure processing of transactions. These cookies cannot be disabled without impairing Platform functionality.
• Performance and analytics cookies: These cookies collect anonymised or pseudonymised information about how players use the Platform — which pages are visited most, how long sessions last, and where errors occur. This data is used solely to improve Platform performance and player experience.
• Functional cookies: These cookies remember your preferences — such as language settings, preferred payment method, and responsible gaming limit configurations — so that you do not need to re-enter them on each visit.
• Fraud detection cookies: These cookies record device fingerprint signals and behavioural patterns to identify and prevent fraudulent activity on the Platform. They operate silently in the background and do not affect your browsing experience.

You may manage your cookie preferences through your browser settings. Please note that disabling strictly necessary cookies will prevent you from accessing account features. 07c77 does not use third-party advertising or re-targeting cookies.

07c77 retains personal data for as long as necessary to fulfil the purposes described in this Policy, or as required by applicable legal and regulatory obligations. The following general retention periods apply:

• Account and registration data: Retained for the duration of your active account and for a minimum of five years following account closure, in accordance with financial compliance requirements.
• KYC and identity documents: Retained for a minimum of five years following the completion of the verification process, or longer where required by applicable law.
• Transaction and payment records: Retained for a minimum of five years following the transaction date.
• Support communications: Retained for three years following the resolution of the relevant support interaction, or longer where the communication relates to an ongoing dispute or investigation.
• Gameplay and session logs: Retained for two years for the purposes of responsible gaming monitoring and fraud detection, after which they are anonymised.
• Cookie and device data: Session cookies are deleted at the end of your browser session. Persistent functional cookies are retained for up to 12 months.

When data reaches the end of its retention period, 07c77 will securely delete or irreversibly anonymise it. You may request early deletion of your data subject to any overriding legal obligations — see Section 9 for your rights.

As a player on the 07c77 Platform, you hold the following rights in respect of your personal data. To exercise any of these rights, contact 07c77 support using the details in Section 13. We will respond to all verified requests within 30 days.

07c77 is strictly an adults-only platform. We do not knowingly collect or process personal data from individuals under the age of 21. The minimum age requirement for registration and use of the 07c77 Platform is 21 years.

If 07c77 becomes aware that personal data has been collected from an individual under 21 years of age, we will immediately delete all associated data and close the account in question. If you are a parent or guardian and believe that a minor in your care has registered on 07c77, please contact our support team without delay using the details in Section 13. We will investigate and act promptly.

As part of our ongoing commitment to preventing underage gambling and protecting minors' data, 07c77 applies age-verification checks at registration and may request additional documentary evidence of age at any point during the account lifecycle.

The 07c77 Platform integrates services provided by third parties, including game studios, payment gateways, and analytics tools. When you interact with these integrations, some data may be processed directly by those third parties under their own privacy policies. 07c77 is not responsible for the data practices of third-party services accessed outside the 07c77.io domain.

Game studio integrations (Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Ezugi, Spribe, and others) receive a session token and anonymised player identifier to deliver the game experience. Your full personal identity details are not passed to game studios during normal gameplay.

Payment integrations with bKash, Nagad, Rocket, Upay, Visa, and Mastercard are governed by the respective privacy policies of those payment service providers. We encourage you to review the privacy documentation of any payment provider you use in connection with 07c77 deposits or withdrawals.

07c77 reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data practices, regulatory requirements, or platform functionality. The revised Policy will be published on this page with an updated "Last Revised" date.

Where changes are material — for example, where we introduce a new category of data collection or a new sharing arrangement — we will provide advance notice of not less than seven days via a prominent notice on the Platform and, where practicable, by email to your registered address.

Your continued use of the 07c77 Platform after the effective date of any revision constitutes your acknowledgement of and agreement to the updated Policy. If you do not accept the revised terms, you must cease using the Platform and may request account closure by contacting support.

If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or want to raise a concern about how 07c77 has handled your personal data, please contact us using the following channels:

• Email: [email protected] — plain text, not a clickable link
• Live Chat: Available 24/7 inside your 07c77 Account dashboard
• Response Time: Privacy-related requests will receive an initial response within 5 business days and a full resolution within 30 days

07c77 is committed to resolving all privacy concerns in a fair, transparent, and timely manner. If you are not satisfied with 07c77's response to your privacy concern, you may escalate the matter to a senior member of the compliance team by explicitly requesting escalation in your follow-up communication.